Privacy Policy
Our Privacy Commitment and Its Importance
Understanding Our Data Collection Practices
At our immigration consultancy, we take your privacy seriously. This privacy policy outlines our commitment to safeguarding your personal information while providing you with quality services. We understand that sharing your personal data can be a sensitive matter, and we’re dedicated to protecting your information with the highest standards. This policy explains what data we collect, how we use it, and the measures we have in place to ensure its safety. By setting clear expectations and maintaining transparency, we aim to build trust and foster open communication with our clients. Your privacy matters to us, and we are here to provide guidance while ensuring your data remains secure..
We prioritize transparency and trust by clearly outlining how we collect data from our users. Our methods include online forms, surveys, and user interactions on our website. By informing users of our data practices, we aim to foster a confident and secure environment for all parties involved.
You have the right to access the personal data we hold about you. This includes details about your immigration application, communications, and any records we have collected in the course of providing you services. If you would like to see this data, you can request it directly through our support team.
If you find any inaccuracies in your personal data, you can request corrections at any time. Simply contact our team with the details of the correction you need, and we’ll ensure your information is updated promptly.
You have the right to request deletion of your personal data in certain situations. If you believe your data is no longer necessary for the purposes it was collected, please reach out to us. We’ll assess your request and provide confirmation once the deletion is complete.
If you feel that your rights have been violated, you can file a complaint with our support team. We take all complaints seriously and will work to address your concerns promptly and effectively.
Accessing your personal data is free of charge. If you request excessive copies or repetitive information requests, we may need to implement a nominal fee to cover additional administrative costs. However, we strive to keep this process accessible and straightforward.
You can request access to your data as often as you need. We recommend making such requests no more than once a year to ensure information is timely and relevant, but we are here to help whenever you have questions.
Your Rights
Understanding your rights over your personal data is essential during your immigration journey.
Privacy Policy
Effective Date: 14 October 2025
Business Name: AusMigration Move
Business Address: 25/23 Chambers Rd, Altona North, VIC 3025, Australia
Email: enquiry@ausmigrationmove.com.au
Phone: 0406 631 437
1. Overview
AusMigration Move (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information.
2. What Personal Information We Collect
We may collect and hold the following types of personal information:
Full name, date of birth, nationality, and gender
Contact details (address, email, phone number)
Passport and visa information
Employment, education, and qualification details
Marital and family status
Financial or payment information
IP address and website usage data
Any other information relevant to your migration or visa matter
3. How We Collect Your Information
We collect personal information in several ways, including:
Directly from you (e.g., via forms, phone calls, emails, online enquiries, or consultations)
From your authorised representative (e.g., family member, legal guardian)
Through our website (e.g., via contact forms, cookies, analytics tools)
From government agencies, educational institutions, or professional bodies where required
From third-party service providers assisting with your application
4. Why We Collect Your Information
We collect personal information to:
Provide migration advice and visa application services
Assess your eligibility for Australian visas
Communicate with you regarding your enquiries and applications
Fulfil legal obligations under the Migration Act 1958 and Migration Agents Code of Conduct
Maintain internal records and meet compliance obligations
Improve our services and website user experience
5. Disclosure of Personal Information
We may disclose your personal information to:
The Department of Home Affairs and other Australian government agencies
Courts, tribunals, and regulatory bodies (as required by law)
Third-party service providers (e.g., education agents, skills assessment bodies, interpreters, payment processors)
Our professional advisers (e.g., accountants, IT specialists, legal advisors)
Overseas recipients if necessary to assist with your visa or migration matter
Other parties with your consent or as permitted by law
We take all reasonable steps to ensure that any third parties we deal with also protect your personal information in accordance with applicable privacy laws.
6. Data Security
We take appropriate security measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:
Secure databases and firewalls
SSL encryption on our website
Confidentiality agreements with staff and service providers
Regular data backups and access controls
7. Access to and Correction of Your Information
You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or outdated information. To do so, please contact us using the details at the end of this policy. We may require you to verify your identity before processing such requests.
8. Cookies and Website Tracking
Our website may use cookies and third-party tracking tools (such as Google Analytics) to enhance your browsing experience and improve our services. Cookies collect anonymous data such as browser type, pages visited, and time spent on the site. You can disable cookies through your browser settings.
9. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before providing any personal information.
10. Overseas Disclosure
Your personal information may be disclosed to overseas entities (such as education providers or assessing authorities) only when necessary for your application and with appropriate safeguards in place to protect your privacy in accordance with Australian law.
11. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us in writing. We will acknowledge your complaint and respond within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).
Website: https://www.oaic.gov.au
Phone: 1300 363 992
12. Contact Us
For all privacy-related enquiries, complaints, or requests, please contact:
AusMigration Move
Email: enquiry@ausmigrationmove.com.au
Phone: 0406 631 437
Address: 25/23 Chambers Rd, Altona North, VIC 3025, Australia
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business operations. The latest version will always be available on our website.